At the Hawk Agency we understand that our
business is service. Claims often represent a traumatic time in the life of our customers.
Our job is to come alongside and be your "friend in the insurance business"
during these stressful events. We're here to see that you receive a fair and swift claim
settlement to restore your property and your peace of mind.
Below are some general tips that may be helpful in the event of a claim: Just
always remember: it's always best to take pictures immediately after the incident with the
following documentation:
Property
claims:
Protect yourself first! After that, take the necessary measures to protect the insured
property from further damage. Reasonable expenses incurred to protect and preserve the
property after a covered loss are reimburseable (above your deductible). Emergency repairs
should also be made to protect remaining property or prevent injury to people.
Separate the damaged from the undamaged items.
Make a list of the items damaged and include the item's age and value
All theft losses must be reported to the police as soon as possible.
Liability
claims:
Observe details at the scene of the
accident and note what may have caused the accident (did hazardous conditions exist or did
the injured party cause the accident)
At the minimum, get
the following details:
Date, time, location of the
accident.
Name, address and phone
number of injured party.
Names of employees and
supervisors on duty at the time of the accident
Names, addresses and phone
numbers of any witnesses.
If you
are sued and receive a "summons", make note of the date and time and how you
received it and contact us immediately.
Workers
compensation claims:
(injured employees)-employers report filed within 8 hours of the accident.
Automobile
claims: Do not
discuss responsibility for the accident at the scene. Advise the other parties that you
will turn the claim in to your insurance agent for handling, and give them your insurance
information.
accidents causing either bodily injury or property damage in excess of $500 must be
reported to the Department of Motor Vehicles within 10 days by filing a SR-1 form that the
attending police officer should provide.
Get the following information:
Witness names, addresses and phone numbers.
This
is VERY IMPORTANT!
An unbiased 3rd party witness to the accident may make the difference between being
charged at fault and not at fault.
Insurance information from the other party including agent and company names and phone
numbers.
DATE, TIME, PLACE
HOW
THE ACCIDENT OCCURRED
NAME,
ADDRESS, DRIVERS' LICENSE & PHONE NUMBER OF ALL PARTIES INVOLVED
DESCRIPTION,
LICENSE PLATE NUMBERS & NAME OF REGISTERED OWNERS OF ALL VEHICLES INVOLVED.
OBTAIN
INFORMATION FROM ALL PARTIES INVOLVED
Hawk Agency, Inc.
7131 N.
Knoxville
Peoria, IL. 61614
(309) 690-9800
Fax: (309) 690-7828 |
